SmartHR のオンボーディング戦略 / SmartHR's Onboarding Strategy

2018/06/18に開催されたbacklog User Meetup の登壇資料です。

tag: CustomerSuccess

Transcript

1. CONFIDENTIAL CBDLMPH
   6TFS
   .FFUVQˏגࣜձࣾψʔϥϘ 4NBSU)3
   ͷ ΦϯϘʔσΟϯάઓུ 
   
   .PO ߴڮ
   ণਉ 4NBSU)3
   ΧελϚʔαΫηε
2. CONFIDENTIAL ߴڮ
   ণਉ ೥݄
   
   .%ύʔτφʔζ
   ೥݄
   
   4NBSU)3 ΧελϚʔαΫηεྺ
   
   ೥
3. [ 4NBSU)3
   ͷ͝঺հ
4. 4NBSU)3
   ͸ɺࣾձอݥɾޏ༻อݥͷखଓ͖Λ
   ࣗಈԽ͢ΔΫϥ΢υܕιϑτ΢ΣΞͰ͢ɻ
5. CONFIDENTIAL ਓࣄɾ࿑຿෼໺ͷ՝୊
6. Copyright © 2015 KUFU, Inc. All Rights Reserved ਓࣄɾ࿑຿͸
   ΞφϩάͰ໘౗
7. ೉ղͳॻྨͷࢁ
8. ໾ॴʹߦ͖ͨ͘ͳ͍
9. CONFIDENTIAL αʔϏε֓ཁ ਓࣄɾ࿑຿ΛϥΫϥΫʹ
10. ిࢠ੓෎ʰ"1*ެ։ʱ
11. ࣾձอো੍౓ΛϋοΫ ਓࣄɾ࿑຿ͷํָ͕ʹͳΔ
    ໾ॴͷखଓ͖Λָʹ͢Δ
    ਓࣄ%#ʹͳΔ
12. CONFIDENTIAL αʔϏε֓ཁ ϦϦʔε͔Βͷ೥൒
13.                            
    ݄                                ࣾ ಥഁ ಋೖاۀ਺
14.  ܧଓར༻཰
15. ಋೖاۀछ ෯޿͍ ۀछʹ ن໛τοϓࣾͷۀछ
16. 10,000 ໊ ࠷େ ಋೖاۀن໛
17. ͜͜·ͰαʔϏεͷ঺հ
18. CONFIDENTIAL αʔϏε֓ཁ 4NBSU)3ͷΦϯϘʔσΟϯάઓུ
19. CONFIDENTIAL ૊৫วྺ
20. CONFIDENTIAL         ೥݄ ೥݄ ೥݄ ೥݄ ೥݄ ೥݄ ೥݄ ೥݄         b೥্ظ b೥Լظ b೥্ظ b೥Լظ b೥্ظ ૊৫วྺ
21. CONFIDENTIAL         b೥্ظ b೥Լظ b೥্ظ b೥Լظ b೥্ظ ૊৫วྺ
22. CONFIDENTIAL w $VTUPNFS
    4VDDFTT
    ͬͯԿ͢Ε͹ʁ
    w ͱΓ͋͑ͣ
    JOUFSDPN
    Ͱͷαϙʔτ
    w ͨ·ʹ๚໰ʢӦۀʣ
    w Ұ࣌ظ໊ମ੍͕ͩͬͨɺ͙͢ʹ
    ໊ʹ ೥্ظ
23. CONFIDENTIAL         b೥্ظ b೥Լظ b೥্ظ b೥Լظ b೥্ظ ૊৫วྺ
24. CONFIDENTIAL w JOUFSDPN
    Ͱͷαϙʔτͱ๚໰
    w ݄ͱ݄ʹ໊࠾༻͠ɺ໊ମ੍΁
    w ·ͩ
    $4
    
    νϟοταϙʔτ
    ͳঢ়ଶ ೥Լظ
25. CONFIDENTIAL         b೥্ظ b೥Լظ b೥্ظ b೥Լظ b೥্ظ ૊৫วྺ
26. CONFIDENTIAL w ಋೖલɾಋೖ࣌ͷ๚໰αϙʔτ૿
    w ސ٬ن໛͕େ͖͍Ҋ݅ͷରԠ΋ඞཁʹ
    w νϟοταϙʔτॳظಋೖαϙʔτͱ ٻΊΒΕΔ΋ͷ͕ҟͳ͖ͬͯͨ
    w νʔϜ෼ׂɻͦͷ݁ՌҰਓνʔϜʹ ೥্ظʙ
27. CONFIDENTIAL         b೥্ظ b೥Լظ b೥্ظ b೥Լظ b೥্ظ ૊৫วྺ
28. CONFIDENTIAL w ॳظಋೖαϙʔτ͕த৺
    w Ϣʔβʔ૿ՃͰ਺Λ͜ͳ͢ඞཁ͕ग़͖ͯͨ
    w ਓͷ࠾༻͕ٸ຿ͱͳΓɺ݄݄݄
    ʹ ໊Λ࠾༻
    w νʔϜҰؙͱͳͬͯ೥຤ௐ੔ػೳͷαϙʔτ Λத৺ͱͨ͠γϑτ΁ ೥Լظʙ
29. CONFIDENTIAL         b೥্ظ b೥Լظ b೥্ظ b೥Լظ b೥্ظ ૊৫วྺ
30. CONFIDENTIAL w ୲౰ΛܾΊ࢓૊Έ࡞Γʹணख
    w &84ʢ&BSMZ
    XBSOJOH
    TZTUFNʣͷಋೖ ͱӡ༻
    w νʔϜ૊৫ͷεέʔϧΛҙࣝ ೥্ظʙ
31. CONFIDENTIAL ͭͷηΫγϣϯ ΞφϦςΟΫε Ξοϓηϧ
    ϦχϡʔΞϧ ΦϯϘʔσΟϯά
32. CONFIDENTIAL 5FDI )JHI -PX ମ੍ͷมߋ ϋΠλον ϩʔλον ςοΫλον w ๚໰ɺఆྫɺCBDLMPHΛ࢖ͬͨίϛϡχέʔγϣϯ
    w ΧελϚΠζ͞ΕͨΦϯϘʔσΟϯά w ి࿩ɾ8&#Λ࢖ͬͨίϛϡχέʔγϣϯ
    w ͋Δఔ౓ϓϩάϥϜԽ͞ΕͨΦϯϘʔσΟϯά w ηϧϑΦϯϘʔσΟϯά
33. CONFIDENTIAL 5FDI )JHI -PX ମ੍ͷมߋ ϋΠλον
    ˠ
    &OUFSQSJTF
    $4. ϩʔλον
    ˠ
    $4. ςοΫλον
    ˠ
    "VUPNBUJPO
    .BOBHFS w ๚໰ɺఆྫɺCBDLMPHΛ࢖ͬͨίϛϡχέʔγϣϯ
    w ΧελϚΠζ͞ΕͨΦϯϘʔσΟϯά w ి࿩ɾ8&#Λ࢖ͬͨίϛϡχέʔγϣϯ
    w ͋Δఔ౓ϓϩάϥϜԽ͞ΕͨΦϯϘʔσΟϯά w ηϧϑΦϯϘʔσΟϯά
34. CONFIDENTIAL ΦϯϘʔσΟϯά
    աڈɺݱࡏɺະདྷ
35. CONFIDENTIAL w Ӧۀ͔ΒͷϦΫΤετ͕͸͡·Γ
    w དྷΔ΋ͷڋ·ͣʂ
    w جຊ͸
    
    
    
    w ձࣾʹΑͬͯظ଴͢Δࣄ͕ҟͳΔ ಋೖαϙʔτ࣌୅ खஈ΍ํ๏͕ൿ఻ͷλϨԽ
36. CONFIDENTIAL w Ҿ͖ܧ͗ͳͲΛߟྀ͓ͯ͠Βͣɺεέʔϧ͠ͳ͍
    w ಋೖαϙʔτ׬ྃޙͷέΞʹख͕ճΒͳ͍
    w 4NBSU)3ͱ͍͏αʔϏεͱͯ͠ద੾ͳରԠͩͬͨ ͷ͔ ಋೖαϙʔτ࣌୅
    
    ৼΓฦΓ w ա৒ͳαϙʔτͰ͸ͳ͍͔
    w ϢʔβʔʹͱͬͯαΫηεͳαϙʔτͩͬͨͷ͔
37. CONFIDENTIAL ͭͷηΫγϣϯ ΞφϦςΟΫε Ξοϓηϧ
    ϦχϡʔΞϧ ΦϯϘʔσΟϯά ಋೖαϙʔτҎ߱λο ν͕গͳ͘ɺؔ܎ߏ ங͕ബ͍ ߋ৽Λଅͨ͢Ίͷࠜڌ͕ͳ ͍ɻ՝୊Λղܾ͍ͯ͠Δͱ ݴ͍͍͕ͨࡐྉ͕গͳ͍ ๚໰ͯ͠΋αϙʔτ ଆʹపͯ͠͠·͏
38. CONFIDENTIAL w ΦϯϘʔσΟϯάͷఆٛͱύοέʔ δϯάԽ
    w ར༻ঢ়گͷ؂ࢹ ணखͨ͜͠ͱ
39. CONFIDENTIAL ΦϯϘʔσΟϯάͷఆٛ
40. CONFIDENTIAL ΦϯϘʔσΟϯά͕ऴΘ͍ͬͯΔঢ়ଶͱ͸ʁ ՝୊ઃఆ ޮՌΛ࣮ײ 4NBSU)3
    Λ׆༻
41. CONFIDENTIAL w ͖ͪΜͱ
 ಠΓཱͪͯ͠΋Β͏
    w ৗʹޮ཰ԽΛ໨ࢦ͢
    w ܭଌͰ͖ΔΑ͏ʹ͢Δ w ઃఆ୅ߦ͸ͳΔ΂͘ ΍Βͳ͍
    w ϋΠλονͷύοέʔ δϯάԽ͸·ͩ΍Β ͳ͍ ΍Δ͜ͱ ΍Βͳ͍͜ͱ
42. CONFIDENTIAL ΦϯϘʔσΟϯάϑϩʔ
43. CONFIDENTIAL ΩοΫΦϑ τϨʔχϯά ঢ়گ֬ೝ Ϋϩʔδϯά w 8FC.5(࣮ࢪ
    w ސ٬ͷ՝୊Λ֬ೝ
    w ΦϯϘʔσΟϯάͷΰʔ ϧΛ͢Γ߹ΘͤΔ
    w ӡ༻։࢝·Ͱͷεέ δϡʔϧΛௐ੔͢Δ
    w ͓໰߹ͤํ๏ͷઆ໌ w 4NBSU)3
    ͷՁ஋Λײ ͯ͘͡ΕΔػೳΛಈը Λ࢖ͬͯઆ໌
    w ͓٬༷ͷ؀ڥΛ࢖͍ͳ ͕Βɺ֤ઃఆʹ͍ͭͯ ৄࡉʹઆ໌
    w ৘ใΠϯϙʔτͷํ๏ ΛϨΫνϟʔ
    w ࣭ٙԠ౴ܗࣜͰӡ༻໘ Ͱͷٙ໰఺Λղফ͢Δ w ΩοΫΦϑͰܾΊͨε έδϡʔϧ௨ΓਐΊΒ Ε͍ͯΔ͔νΣοΫ
    w ৘ใΠϯϙʔτͷਐḿ ΍ೖࣾखଓ͖ɺڅ༩໌ ࡉ഑෍ͷ૿ݮΛ௥ͬͯ ͍͘
    w εέδϡʔϧ஗Ԇ͕ݟ ΒΕΔϢʔβʔʹ͸ϝʔ ϧͰঢ়گ֬ೝΛߦ͏ w ӡ༻։͔࢝Βिؒʙϲ ݄ޙ͘Β͍ʹ8FC.5( Λ࣮ࢪ
    w ӡ༻ঢ়گͷώΞϦϯά Λߦ͏
    w ࠓޙվળ͍͖͍ͯͨ͠ ಺༰ͳͲΛ֬ೝ͢Δ
    w ࠓޙͷϦϦʔεͳͲͰ ղܾͰ͖ͦ͏ͳ՝୊Λ ֬ೝ͠ɺ࣍ʹͭͳ͛Δ ΦϯϘʔσΟϯάϑϩʔ
44. CONFIDENTIAL ΩοΫΦϑ
45. CONFIDENTIAL ΩοΫΦϑ
46. CONFIDENTIAL ΩοΫΦϑͷϙΠϯτ w ֤λεΫΛεέδϡʔϧʹམͱ͠ࠐΜͰՄࢹԽ͢Δ͜ͱͰʮԿ͔Βख Λ͚ͭΕ͹ɾɾɾΛʯऔΓআ͘
    w ΩοΫΦϑͷ৔Ͱ֤λεΫͷʮ׬ྃ೔ʯΛҰॹʹຒΊ͍ͯ͘͜ͱͰɺ ͓ޓ͍ʹεέδϡʔϧʹίϛοτ͢Δ
    w ֤λεΫ͝ͱͰ୭͕΍Δͷ͔ΛࣄલʹѲΔ͜ͱ͕Ͱ͖Δ
    w ΦϯϘʔσΟϯάͷΰʔϧΛهࡌʹ͢Δ͜ͱͰɺӡ༻։࢝ޙʹ࣮ݱͰ ͖͍ͯΔͷ͔ΛৼΓฦΔ͜ͱ͕Ͱ͖Δ
    ˠ
    ޮՌΛ࣮ײ
47. CONFIDENTIAL ঢ়گ֬ೝ
48. CONFIDENTIAL Ϋϩʔδϯά
49. CONFIDENTIAL ΦϯϘʔσΟϯάͷະདྷ
50. CONFIDENTIAL ηϧϑαʔϏε w νΣοΫࣜͷνϡʔτϦΞϧ
    w ಈըίϯςϯπ
    w ϔϧϓηϯλʔͷॆ࣮
    w 8FCJOBS
    ͷ׆༻
    w ར༻ঢ়گʹ߹Θͤͨίϯςϯ π഑৴
51. CONFIDENTIAL ηϧϑαʔϏεͷΑ͍ྫ
52. CONFIDENTIAL αʔϏε֓ཁ $4νʔϜͷࠓޙ
53. CONFIDENTIAL
54. CONFIDENTIAL ͳΜͱͯ͠΋ճආ͍ͨ͠
55. CONFIDENTIAL ࡉ෼Խ w 0OCPBSEJOH
    4QFDJBMJTU
    w &OUFSQSJTF
    $4.
    w $4.
    w 4VDDFTT0QT
56. CONFIDENTIAL 8F
    BSF
    IJSJOH