Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Trusted Advisors

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for chrislema chrislema
July 07, 2013
Business
180
4

Trusted Advisors

A presentation for the 2013 Emphasys Academy on being a Trusted Advisor

Avatar for chrislema

chrislema

July 07, 2013

More Decks by chrislema

See All by chrislema
El diseño de la página del producto perfecto
Avatar for chrislema chrislema
0
460
Getting what you want without becoming who you're not
Avatar for chrislema chrislema
1
320
Coupons, Order Bumps & One-time Offers
Avatar for chrislema chrislema
1
410
ECommerce Segmentation
Avatar for chrislema chrislema
0
670
Designing the Perfect Product Page (for eCommerce Stores)
Avatar for chrislema chrislema
1
480
eCommerce Decision Making - How Customers Decide What To Buy
Avatar for chrislema chrislema
1
760
Bringing a new WordPress product into the market
Avatar for chrislema chrislema
1
290
Leading Smarter People
Avatar for chrislema chrislema
0
350
Online Learning
Avatar for chrislema chrislema
0
560

Other Decks in Business

See All in Business
営業、広報、開発。
多面的なAIネイティブ化のための
基盤について
Avatar for Seiji Takahashi timakin
0
200
サムコ株式会社　第47期第3四半期決算概要
Avatar for Samco Inc tsuchihashi
0
330
チームマネージャー（SV）のご紹介
Avatar for RS rs_mitotakaya
0
260
コーポレートストーリー（新規投資家様向け会社説明資料）
Avatar for GA technologies gatechnologies
2
19k
"分からないまま走る"をやめたら不確実性に向き合えるチームになっていった話 ～開発指標で語るプロセス改善～
Avatar for おおいし bicstone
1
220
捨てる、という判断 — エンジニアの役割の変化に向き合うConference
Avatar for APPLE WORLD appleworld
1
790
AIエージェントのデータガバナンスの最新事情。そしてプロダクトのAIファースト化
Avatar for Seiji Takahashi timakin
0
2.8k
ラッコ株式会社 システム部 採用情報
Avatar for maya mayahoney
0
24k
BacklogとAIで変わった、 ウェブディレクターの仕事のリアル
Avatar for 待島 亘 wattlaa
0
250
FIGEO採用ピッチ資料
Avatar for Figeo CO.,LTD. figeohr
0
330
【事業について知る】エーテンラボ採用デック
Avatar for A10lab a10lab201612
0
130
FABRIC TOKYO会社紹介資料 / We are hiring（2026年06月17日更新）
Avatar for FABRIC TOKYO yuichirom
38
400k

Featured

See All Featured
Abbi's Birthday
Avatar for Violet Bock coloredviolet
2
8k
GitHub's CSS Performance
Avatar for Jon Rohan jonrohan
1033
470k
How People are Using Generative and Agentic AI to Supercharge Their Products, Projects, Services and Value Streams Today
Avatar for Helen Beal helenjbeal
1
210
Performance Is Good for Brains [We Love Speed 2024]
Avatar for Tammy Everts tammyeverts
12
1.7k
エンジニアに許された特別な時間の終わり
Avatar for watany watany
107
250k
How to Align SEO within the Product Triangle To Get 
Buy-In & Support - #RIMC
Avatar for Aleyda Solis aleyda
2
1.5k
Darren the Foodie - Storyboard
Avatar for Kevinho.art khoart
PRO
3
3.4k
Building Better People: How to give real-time feedback that sticks.
Avatar for Will Jessup wjessup
370
20k
How to Grow Your eCommerce with AI & Automation
Avatar for Katarina Dahlin katarinadahlin
PRO
1
200
Odyssey Design
Avatar for Ryan Kendrick rkendrick25
PRO
2
700
Agile Actions for Facilitating Distributed Teams - ADO2019
Avatar for Mark Kilby mkilby
0
200
Optimising Largest Contentful Paint
Avatar for Harry Roberts csswizardry
37
3.7k

Transcript

  1. TRUSTED ADVISOR Becoming a

  2. When you think of a trusted advisor, who do you

    think of?

  3. USED CAR SALESMAN

  4. YOUR PHYSICIAN

  5. Why do you think we all have the same reaction?

  6. IT ALL COMES DOWN TO TRUST

  7. = TRUSTWORTHINESS CREDIBILITY + RELIABILITY + INTIMACY SELF-ORIENTATION

  8. CONSISTENTLY ACT TO EARN TRUST

  9. FOCUS ON OTHERS

  10. COLLABORATE

  11. A LONG-TERM PERSPECTIVE

  12. A HABIT FOR TRANSPARENCY

  13. WHEN PEOPLE TRUST YOU YOU CAN SAY NO

  14. WHEN PEOPLE TRUST YOU WE WILL EARN MORE

  15. ISN’T IT TIME WE ALL WERE TRUSTED ADVISORS?