Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Trusted Advisors
Search
chrislema
July 07, 2013
Business
4
180
Trusted Advisors
A presentation for the 2013 Emphasys Academy on being a Trusted Advisor
chrislema
July 07, 2013
Tweet
Share
More Decks by chrislema
See All by chrislema
El diseño de la página del producto perfecto
chrislema
0
450
Getting what you want without becoming who you're not
chrislema
1
310
Coupons, Order Bumps & One-time Offers
chrislema
1
390
ECommerce Segmentation
chrislema
0
660
Designing the Perfect Product Page (for eCommerce Stores)
chrislema
1
470
eCommerce Decision Making - How Customers Decide What To Buy
chrislema
1
730
Bringing a new WordPress product into the market
chrislema
1
270
Leading Smarter People
chrislema
0
330
Online Learning
chrislema
0
540
Other Decks in Business
See All in Business
LRM株式会社 - ピッチ資料2026
lrm
0
380
「事業目線」の正体 〜3つのフェーズのCTO経験から見えてきた、EMが持つべき視点 @ EMConf JP 2026
sotarok
7
1.7k
ラクスル会社紹介資料 / RAKSUL Introduction
raksulrecruiting
16
200k
2026年3月7日(土)放射性金属がやってくるか 廃炉原発等のクリアランスについて
atsukomasano2026
0
420
12 keywords of Data Dashboard
hik0107
7
810
Antigravity × Claude Code:AIネイティブ開発を加速させるパートナーシップの組み方
tame
1
280
AI推進における「勝手に広がる仕組み」の」作り方
notty
1
140
TAIAN Company Deck
taian
0
27k
Webinar 04.03.2026 Nuevo marco de contratación, suministro y atención a la clientela en el sector eléctrico
neuroenergia
PRO
0
150
人々にとってかけがえのないプロダクトを作るには ~顧客の日常に紛れる "not not" を見つけろ!~ #pdmyy
bonotake
2
180
イグニション・ポイント株式会社/採用エントランスBook_2026
ignitionpointhr
2
170k
【DearOne】Dear Newest Member
hrm
2
16k
Featured
See All Featured
Google's AI Overviews - The New Search
badams
0
930
Evolving SEO for Evolving Search Engines
ryanjones
0
150
Crafting Experiences
bethany
1
80
Agile that works and the tools we love
rasmusluckow
331
21k
The Web Performance Landscape in 2024 [PerfNow 2024]
tammyeverts
12
1.1k
Bootstrapping a Software Product
garrettdimon
PRO
307
120k
Large-scale JavaScript Application Architecture
addyosmani
515
110k
Building an army of robots
kneath
306
46k
Designing Powerful Visuals for Engaging Learning
tmiket
0
260
How to Grow Your eCommerce with AI & Automation
katarinadahlin
PRO
1
130
RailsConf 2023
tenderlove
30
1.4k
The Success of Rails: Ensuring Growth for the Next 100 Years
eileencodes
47
8k
Transcript
TRUSTED ADVISOR Becoming a
When you think of a trusted advisor, who do you
think of?
USED CAR SALESMAN
YOUR PHYSICIAN
Why do you think we all have the same reaction?
IT ALL COMES DOWN TO TRUST
= TRUSTWORTHINESS CREDIBILITY + RELIABILITY + INTIMACY SELF-ORIENTATION
CONSISTENTLY ACT TO EARN TRUST
FOCUS ON OTHERS
COLLABORATE
A LONG-TERM PERSPECTIVE
A HABIT FOR TRANSPARENCY
WHEN PEOPLE TRUST YOU YOU CAN SAY NO
WHEN PEOPLE TRUST YOU WE WILL EARN MORE
ISN’T IT TIME WE ALL WERE TRUSTED ADVISORS?