Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Trusted Advisors

Avatar for chrislema chrislema
July 07, 2013
Business
4
170

Trusted Advisors

A presentation for the 2013 Emphasys Academy on being a Trusted Advisor
Avatar for chrislema

chrislema

July 07, 2013
Tweet

More Decks by chrislema

See All by chrislema
El diseño de la página del producto perfecto
Avatar for chrislema chrislema
0
410
Getting what you want without becoming who you're not
Avatar for chrislema chrislema
1
270
Coupons, Order Bumps & One-time Offers
Avatar for chrislema chrislema
1
370
ECommerce Segmentation
Avatar for chrislema chrislema
0
580
Designing the Perfect Product Page (for eCommerce Stores)
Avatar for chrislema chrislema
1
430
eCommerce Decision Making - How Customers Decide What To Buy
Avatar for chrislema chrislema
1
660
Bringing a new WordPress product into the market
Avatar for chrislema chrislema
1
240
Leading Smarter People
Avatar for chrislema chrislema
0
300
Online Learning
Avatar for chrislema chrislema
0
490

Other Decks in Business

See All in Business
EN_【Culture deck】Brave Culture ~A Symphony of Innovations, Pioneering a Brighter Tomorrow~
Avatar for Brave group HR Team bravegroup_hr_team
0
120
2025年度採用資料
Avatar for TC_Recruit tcmktdev
0
2k
株式会社エクセレントケアシステム 品質管理部：中長期ビジョンと品質戦略の方向性
Avatar for 株式会社エクセレントケアシステム excare
0
210
地味に大事！VPCの名脇役たち ～DHCP、リゾルバ、時刻同期～
Avatar for satodesu satodesu
1
260
Regulatory_Master_Class.pdf
Avatar for Sejal inesitag
0
260
20250528_生成AIとCopilotで実現する、ノンプログラマーの共創型業務変革
Avatar for ponponmikan ponponmikankan
0
260
FABRIC TOKYO会社紹介資料 / We are hiring（2025年5月19日更新）
Avatar for FABRIC TOKYO yuichirom
36
320k
UTAITE - Company Deck
Avatar for UTAITEコーポレート utaitehr
0
1.6k
MOAI Lab紹介
Avatar for MIKIO KUBO mickey_kubo
1
210
unnameカルチャーブック　2025.05.26 update
Avatar for unname,inc unnameinc
7
20k
セーフィー株式会社（Safie Inc.） 会社紹介資料
Avatar for Safie safie_recruit
6
340k
Cierpa & Company | Culture Deck
Avatar for Cierpa & Company cierpa0905
PRO
0
28k

Featured

See All Featured
What’s in a name? Adding method to the madness
Avatar for Product Marketing Alliance productmarketing
PRO
22
3.5k
Keith and Marios Guide to Fast Websites
Avatar for Keith Pitt keithpitt
411
22k
Mobile First: as difficult as doing things right
Avatar for Swwweet swwweet
223
9.6k
Refactoring Trust on Your Teams (GOTO; Chicago 2020)
Avatar for Rebecca Miller-Webster rmw
34
3k
jQuery: Nuts, Bolts and Bling
Avatar for Doug Neiner dougneiner
63
7.8k
Unsuck your backbone
Avatar for Amy Palamountain ammeep
671
58k
Speed Design
Avatar for Sergey Chernyshev sergeychernyshev
30
960
Build your cross-platform service in a week with App Engine
Avatar for Jose L jlugia
231
18k
Optimising Largest Contentful Paint
Avatar for Harry Roberts csswizardry
37
3.2k
Java REST API Framework Comparison - PWX 2021
Avatar for Matt Raible mraible
31
8.6k
The Art of Programming - Codeland 2020
Avatar for Erika Heidi erikaheidi
54
13k
The Straight Up "How To Draw Better" Workshop
Avatar for Dennis Kardys denniskardys
233
140k

Transcript

  1. TRUSTED ADVISOR Becoming a

  2. When you think of a trusted advisor, who do you

    think of?

  3. USED CAR SALESMAN

  4. YOUR PHYSICIAN

  5. Why do you think we all have the same reaction?

  6. IT ALL COMES DOWN TO TRUST

  7. = TRUSTWORTHINESS CREDIBILITY + RELIABILITY + INTIMACY SELF-ORIENTATION

  8. CONSISTENTLY ACT TO EARN TRUST

  9. FOCUS ON OTHERS

  10. COLLABORATE

  11. A LONG-TERM PERSPECTIVE

  12. A HABIT FOR TRANSPARENCY

  13. WHEN PEOPLE TRUST YOU YOU CAN SAY NO

  14. WHEN PEOPLE TRUST YOU WE WILL EARN MORE

  15. ISN’T IT TIME WE ALL WERE TRUSTED ADVISORS?