Filling in the gaps

A talk about creativity and collaboration

Transcript

1. Filling in the gaps from interpretation to collaboration
2. Jason Cale Product design manager - Facebook
3. Solutions for Local Businesses what do I do?
4. shared understanding between teams that brings about filling in the gaps is a process of refinement with the goal of building products that meet real user needs
5. enjoyment
6. understanding
7. excellence
8. integrity
9. belonging
10. growth
11. tension
12. ignorance
13. disappointment
14. chaos
15. isolation
16. resignation
18. we all have unique models of the world
19. DOG
21. how we fill in the gaps beliefs Judgements related problems understanding emotional needs Past experience Values
22. collaboration struggle
23. isolation: Us vs them
24. rigid thinking
25. a game of Chinese whispers
26. our products suffer
27. filling in the gaps
30. there is no one right answer
31. discernment openness
32. shared understanding is a result of participation
33. Filling in the gaps together
34. 1. You describe the problem
35. 2. They fill in the gap
36. 3. You Ask them to describe how they filled it in
37. 4. Do they understand the problem?
38. 1. You describe the problem
39. 2. They fill in the gap
40. 3. You Ask them to describe how they filled it in
41. 4. Do they understand the problem?
42. 5. Describe solutions until you are both satisfied
43. 6. Make decision on how to proceed
44. Filling in the gaps together 1. You describe the problem 5. Describe solutions until you are both satisfied 3. You Ask them to describe how they filled it in 2. They fill in the gap 6. Make decision based on how to proceed 4. Do they understand the problem?
45. more interpretation lots of gaps a few gaps less interpretation The Product Will Emerge
46. closing the loop
47. Can you describe your gaps?
48. thank you
49. Filling in the gaps @jasoncale