Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Do it yourself – the User Testing Toolbox (WCEU...
Search
karinchristen
June 22, 2019
Design
3
890
Do it yourself – the User Testing Toolbox (WCEU 2019)
Workshop at WordCamp Europe 2019
karinchristen
June 22, 2019
Tweet
Share
More Decks by karinchristen
See All by karinchristen
REMOTE - How to manage a fully remote team
karin
0
61
The User Testing Toolbox @WP Bern
karin
1
360
The Journey from a Side Project to a WordPress Agency at WordCamp Milano
karin
0
180
The Journey from a Side Project to a WordPress Agency @ WordCamp Vancouver
karin
0
670
The Journey from a Side Project to a WordPress Agency @WordCamp Porto
karin
1
210
The Journey from a Side Project to a WordPress Agency @WordCamp Nürnberg
karin
0
210
How to run a remote business while travelling the world @ DrupalCamp Vienna
karin
1
290
How to run a WordPress Business while travelling the world @ WordCamp Europe
karin
0
1.9k
How to run a remote business while travelling the world. @ WordCamp Cologne
karin
0
250
Other Decks in Design
See All in Design
ポートフォリオ_webデザイナー
nami_webdesigner
0
120
教育分野に強いUIデザイナー / 山口哲弘ポートフォリオ
t2yamaguchi429
0
580
freee + Product Design FY25Q4
freee
4
15k
共通認識のためのユーザビリティテスト by AIエージェント - Accelerating Value Delivery
gakuoya
1
690
Kid Cowboy 103
marilutwin
0
280
Cyber Heart Online Book
hjnasby
0
150
サービスリブランディングにおけるイラストレーションシステムの構築と活用事例 / Building and Utilizing an Illustration System in Service Rebranding
lycorptech_jp
PRO
0
440
portfolio_YumiYasuda
yum0418
0
300
株式会社Muture_ソーシャル推進事業
muture
PRO
0
110
Yahoo!フリマ:生成AI利用機能ならではのインターフェース設計について / Yahoo! JAPAN Flea Market: Interface Design Specific to Generative AI Utilization Features
lycorptech_jp
PRO
0
330
Мышление дизайнера историями. Как текстовые модели человеческого поведения помогают проектировать
ashapiro
0
330
Memory Man v3 (WIP)
storybychad
PRO
0
2.2k
Featured
See All Featured
The MySQL Ecosystem @ GitHub 2015
samlambert
251
13k
Done Done
chrislema
184
16k
How to Ace a Technical Interview
jacobian
278
23k
[Rails World 2023 - Day 1 Closing Keynote] - The Magic of Rails
eileencodes
35
2.5k
The Art of Programming - Codeland 2020
erikaheidi
54
13k
Docker and Python
trallard
45
3.5k
Typedesign – Prime Four
hannesfritz
42
2.7k
GraphQLとの向き合い方2022年版
quramy
49
14k
The Cost Of JavaScript in 2023
addyosmani
51
8.6k
How to Think Like a Performance Engineer
csswizardry
25
1.8k
実際に使うSQLの書き方 徹底解説 / pgcon21j-tutorial
soudai
PRO
181
54k
Build The Right Thing And Hit Your Dates
maggiecrowley
37
2.8k
Transcript
TOOLBOX The User Testing Photo by John Schnobrich on Unsplash
@karinchristen — required.com/karin INTERACTION DESIGNER
AGENDA Today’s
AGENDA WHAT - is Usability WHY - we should test
on users WHERE - inhouse, remote or on the go HOW - tips & tricks EXERCISE - just give it a try
WHAT Usability
None
None
None
WHY Testing
WHY SHOW usability flaws GAIN TRUST as an expert TEST
the concept, idea
FLAWS Show usability Photo by Matthew T Rader on Unsplash
EXPERT Gain trust as an Photo by Headway on Unsplash
CONCEPT Validate your idea Photo by José Alejandro Cuffia on
Unsplash
WHEN?
“User testing should be happening at every point in the
process as an integral part of an iterative design process.” “ — Christopher Murphy
WHERE User Testing
COFFEE SHOPS Test with random people at Photo by Jason
Briscoe on Unsplash
HALLWAY Testing
HOME/WORK Test in a familiar environment Photo by Headway on
Unsplash
REMOTE Testing
REALITY Test with context Photo by Charles on Unsplash
ON SITE Testing
HOW Testing
PREPARATION is key
PROTOTYPE Fidelity of the Photo by Caspar Camille Rubin on
Unsplash
Effort Prototype Fidelity QUALITATIVE RESEARCH Hallway Testing Remote User Test
- moderated - unmoderated In-House User Test Expert Review Usability Lab A/B Testing Google Analytics QUANTITATIVE RESEARCH low fidelity high fidelity
“A user interface is like a joke. If you have
to explain it, it’s not that good.” “ — startupvitamins.com
PLANNING 1. Recruit Participants (3-5 TU) 2. Come up with
an hypothesis 3. Compose a test script 4. Have a test report at hand 5. Organise someone to observe
SETUP The
IN-HOUSE
Moderator Test Area Observation Area Documentation 1 Participant Observation (Client)
Documentation 2 & Care taker
REMOTE
Documentation Moderation Participant- Screenshare Test Area Observation Area Observation
Observation & Documentation Moderation Participant Participant Screen-Share
TOOLBOX The
“It’s far better to run some usability testing using what
you have at hand than to run no usability testing at all.” “
PROJECT EXAMPLE magazin.swisscom.ch
CONCEPT TEST validate your idea 1. Identify an Hypothesis 2.
Prototype the Concept / Idea 3. Do informal User Tests 4. Refine the Concept
magazin.swisscom.ch
THE CONCEPT Validating
None
GOAL The
“Find out if the user understands the share function” “
HYPOTHESIS the
“the share link will be understood” “
“Most users on mobile will use the built-in share function
of the browser” “
None
PROTOYPES Create
None
TEST SCRIPT Write a
None
None
TEST REPORT Prepare a
None
HALLWAY Do the test
None
RECORDING The
https://www.youtube.com/watch?v=7EaVCJENNNU
VIDEO CALLS
zoom.us
EXERCISE Just give it a try
https://2019.europe.wordcamp.org/schedule/
EXERCISE 1. Come up with an hypothesis 2. Planning a
test (test script) 3. Planning the observation (test report) required.com/wceu
“The earlier you identify problems, the less expensive they are
to fix.” “
Thank you for participating!
WE ARE HIRING Are you required? youare.required.com