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SINterfaces

Jay Stakelon
April 27, 2015

 SINterfaces

I gave this talk on "dark patterns" and manipulative product design to a general audience of non-designers at a cool monthly event called Night School LA.

It's basically a big mashup of work from a lot of people much smarter than myself, with some examples thrown in. It was really fun to put this one together.

Jay Stakelon

April 27, 2015
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  1. Usability is about effectiveness, efficiency and the overall satisfaction of

    the user. - - usability.gov http://www.usability.gov/what-and-why/usability-evaluation.html
  2. A solution to a problem in context that can be

    re-used. - Michael Boeke http://www.lukew.com/ff/entry.asp?1833
  3. A common response to a recurring problem that is usually

    ineffective and risks being highly counterproductive. - Wikipedia http://en.wikipedia.org/wiki/Anti-pattern
  4. When the human mind perceives the world, it seeks to

    recognize some kind of structure or order. - Kevin Matz, “Designing Usable Apps: An Agile Approach to User Experience Design” https://books.google.com/books?id=aYjpAgAAQBAJ&pg=PA147
  5. The Center Stage Effect The thing in the middle is

    the most important. http://coglode.com/gems/centre-stage-effect
  6. Goal Gradient Effect We complete a task more quickly if

    the process is already started for us. http://coglode.com/gems/goal-gradient-effect
  7. I define persuasive technology as any interactive computing system designed

    to change people’s attitudes or behaviors. - B.J. Fogg, “Persuasive Technology: Using Computers to Change What We Think And Do” https://books.google.com/books?id=gfiYh_BHj94C&pg=PA1
  8. BAIT & SWITCH DISGUISED FARAWAY BILL FORCED CO FORCED DISCLOSURE

    FRIE HIDDEN COSTS MISDIRECT COMPARISON PREVENTIO ZUCKERING ROACH MOTE ROADBLOCK SNEAK INTO TRICK QUESTIONS BAIT & Harry Brignull www.darkpatterns.org
  9. Dark Patterns… are not mistakes, they are carefully crafted with

    a solid understanding of human psychology, and they do not have the user’s interests in mind. - Harry Brignull http://darkpatterns.org/what_is_a_dark_pattern/
  10. Usability & Design Patterns nngroup.com patterntap.com uipatterns.com Behavior and Persuasion

    coglode.com Dark Patterns darkpatterns.org Me! @stakelon / stakelon.com / speakerdeck.com/stakes